Advocate’s Guide to Improving Patient Experience
It is not enough to simply be a patient. We must be powerful advocates: for ourselves and others, perhaps a child; an aging parent; an ailing life partner, a friend, or neighbor.
Professionals, such as lawyers, social workers, ombudsmen, case managers, physicians, and nurses, must vigorously advocate for their clients and patients.
This ground-breaking book teaches advocates the cornerstones of improving patient experience:
- Making informed decisions
- Participating in healthcare
- Understanding patient rights
- Resolving concerns
This book is available at Amazon.com.