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We help healthcare providers and professional advocates investigate and resolve patient grievances, while improving service quality and patient experience.

Patient Advocates

We equip advocates with information and strategies to help patients navigate healthcare and resolve concerns.

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Healthcare Providers

We help healthcare providers improve patient experience by establishing an effective patient complaint and grievance resolution process; training employees to resolve conflict; and implementing patient rights policies and procedures.

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Products & Services

We give advocates and healthcare providers information and the tools necessary to protect patient rights, resolve concerns, and improve patient experience.

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